Shipping policy

Shipping Policy

Thank you for shopping with Vantix. We are committed to delivering your order quickly and securely.

Order Processing

* Orders are processed within 1–3 business days after payment is confirmed.
* Orders are not processed or shipped on weekends or public holidays.
* During periods of high demand, processing times may be slightly longer.

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Shipping Time

Estimated delivery times:

* United States: 5–10 business days
* Delivery times may vary depending on your location, weather conditions, carrier delays, or holiday seasons.

Once your order has been shipped, you will receive a confirmation email with a tracking number.

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Shipping Costs

Shipping costs are calculated during checkout based on your shipping address and the products ordered.

Occasionally, we may offer free shipping promotions on selected products or orders.

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Order Tracking

Once your package has been shipped, you will receive a tracking number via email.

Please allow up to 24–48 hours for tracking information to become available.

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Incorrect Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided, please contact us immediately. Once an order has been shipped, we cannot guarantee that address changes can be made.

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Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us.

We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

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Damaged Items

If your package arrives damaged, please contact us within 48 hours of delivery.

Include clear photos of:

* The damaged item
* The shipping box
* The shipping label

This helps us process your claim quickly.

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Contact Us